Restaurant Manager

Hiring contact

General Manager

Department

FOH

Exempt/Non-Exempt

Exempt

Job Overview

Responsible for maintaining a high degree of guest and Staff Member satisfaction while completing day-to-day operation of venue by performing the following duties:

Position Description

  • Responsible for leading front-of-house restaurant operations.
  • Ensures the highest quality product reaches our guests and meets specifications.
  • Ensures a high standard of service efficiency, sanitation, and training.
  • Provides leadership that demonstrates skill and awareness.
  • Responsible for nightly cashouts and closing duties of staff members and walk-through of venue.
  • Accountable for the development, coaching, performance appraisals, and mentoring of Staff Members.
  • Ensures accurate completion of staff member schedules in accordance with forecasted business volume.
  • Maintains labor controls and assigns duties to Staff Members.
  • Anticipates and recommends employment needs and informs Department Head.
  • Assists in hiring and training of new Staff Members within the department.
  • Engages with guests to ensure guest satisfaction and retention.
  • Notifies Department Head of low inventory and recommends new inventory. Conducts proper ordering procedures to maintain appropriate par levels of all restaurant-related products.
  • Maintains high level of knowledge regarding the company’s products and happenings and communicates properly to guests; establishes rapport with all guests through name recognition.
  • Adheres to responsible alcohol service established by company policy.
  • Understands and utilizes all safety and sanitation practices as defined in the safety program and reports any accidents.
  • Adheres to all company policies and procedures as established in the Staff Member Handbook.

Skills and Experience

  • Two to three years experience in a high-volume Food and Beverage environment in a supervisory capacity required; or equivalent combination of education and experience.
  • Good written and verbal communication skills.
  • Ability to interact professionally with other departments and outside contacts.
  • Ability to complete a heavy workload and handle multiple tasks in a fast-paced environment with minimal supervision.
  • Good judgment and decision-making abilities.